Personal data processed by Scot Seat Direct
Scot Seat Direct collects, stores and processes personal data for several purposes, mainly customer and supplier account management, order fulfilment and marketing. The detail of this is described in the table below:
Type of data Purpose Lawful Basis Retention Period
Recruitment Recruiting employees Legitimate Interests 3 months
Suppliers Administration & Order fulfilment Performance of a contract 7 years + Current year
Customers Administration & Order fulfilment Performance of a contract 7 years + Current year
Marketing email list Sending newsletters Consent For as long as consent is valid
CCTV Safety & Security Legitimate Interests 30 days
Covid-19 Questionnaires Health & Safety Legitimate Interests 21 days
We collect personal data when you make an enquiry, place an order for products or services, attend events hosted by us, enter in to a contract with us or when you apply for a job with us either via an external recruitment website or directly with us. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. When you apply for a job with us via an external recruitment website, we collect your full name, address, email address, telephone numbers, employment history and any other relevant information held in your CV. We use CCTV onsite for the purpose of security & safety. We collect details of your temperature and will ask you some Covid-19 health related questions.
How will we use the information about you?
We collect personal data to manage your enquiry, process orders, manage your account, communicate relevant information to you where you have subscribed to our marketing list, communicate with you during normal business operations and to assess your suitability to a job role with Scot Seat Direct. We use personal data collected from your usage of our website to personalise your repeat visits to our website. Where the processing of personal data is necessary to fulfil a contract, failure to provide the necessary personal data may result in us not being able to carry out our contractual obligations. We use data collected from our CCTV system for safety & security.
We would like to send you information about products and services of ours which we believe may be relevant to you. If you have chosen to receive marketing communications, you may opt out at any time. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can unsubscribe using the link at the bottom of any email received from us.
Scot Seat Direct share personal data with different categories of organisations. These include IT companies, the provider of our accounting software, fitters and distributors for the purposes of fulfilling customer orders, mailing houses for the purposes of marketing, our factoring company and our logistics provider. We also share personal data of prospective customers with credit insurance companies and insurance brokers for the purposes of carrying out credit checks.
Scot Seat Direct may transfer personal data to MailChimp for marketing purposes. MailChimp are a US-based mailing house and are members of the EU-US Privacy Shield Framework. Scot Seat Direct may also use distributors who may be based outside of the European Economic Area (EEA) for the purposes of fulfilling customer orders, Scot Seat Direct will only do this where it is necessary for the performance of a contract.
Secure storage of data
Scot Seat Direct are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.
Your rights as a Data Subject
In respect of the processing of your personal data by us, you have the following rights:
Right of access You have the right to obtain confirmation from Scot Seat Direct as to whether or not personal data concerning you is being processed, and, where that is the case, access to that personal data.
Right to rectification You have the right to oblige Scot Seat Direct to rectify inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed by providing a supplementary statement.
Right to erasure(Right to be forgotten) You have the right (Under certain circumstances, but not all) to oblige Scot Seat Direct to erase personal data concerning you.
Right to restriction of processing You have the right (Under certain circumstances, but not all) to oblige Scot Seat Direct to restrict processing of your personal data. For example, you may request this if you are contesting the accuracy of personal data held about you.
Right to data portability You have the right(under certain circumstances, but not all) to oblige Scot Seat Direct to provide you with the personal data about you which you have provided to us in a structured, commonly used and machine-readable format.
You also have the right to oblige Scot Seat Direct to transmit those data to another controller.
Right to withdraw consent If the lawful basis for processing is consent, you have the right to withdraw that consent.
Right to object to direct marketing Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal date for marketing, which includes profiling to the extent that is related to such direct marketing.
Rights in relation to automated decision making and profiling Scot Seat Direct uses a credit insurance company to assess the eligibility of prospective customers to open a credit account, this is necessary for the performance of a contract. This is occasionally performed using an online application, which uses automated decision-making to provide an instant decision on credit worthiness. If we are unable to offer credit, we will have no option but to insist that payments for goods or services is made in advance. You have the right to obtain human intervention and the right to challenge any automated decision-making which is based on you as an individual.
Any of these rights can be exercised at any time by contacting us at the above postal address or emailing: firstname.lastname@example.org. Additionally, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) and can do so by contacting them on 0303 123 1113 or at the following postal address:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
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